If you need to get in touch, you can contact our friendly and helpful teams via phone, email or live chat. Before you get in touch, have you tried out our help site?
We wish all our customers a Merry Christmas and Happy New Year.
Over the festive period, our opening hours change slightly, so our people can take some well-earned time off. The below table sets out when we’ll be available if you want to get in touch.
If you contact us outside these hours, our chatbot can help with many common queries. If it cannot resolve your issue, it will raise a ticket for our team to pick up as soon as they are next available.
|
Date |
Mon 22nd Dec |
Tues 23rd Dec |
Wed 24th Dec |
Thurs 25th Dec |
Fri 26th Dec |
Sat 27th Dec |
Sun 28th Dec |
Mon 29th Dec |
Tues 30th Dec |
Wed 31st Dec |
Thurs 1st Jan |
Fri 2nd Jan |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Order Management |
08:00 - 18:00 |
08:00 - 18:00 |
08:00 - 18:00 |
CLOSED |
CLOSED |
CLOSED |
CLOSED |
08:00 - 18:00 |
08:00 - 18:00 |
08:00 - 18:00 |
CLOSED |
08:00 - 18:00 |
|
Technical Support |
08:00 - 20:00 |
08:00 - 20:00 |
08:00 - 18:00 |
CLOSED |
CLOSED |
09:00 - 17:00 |
09:00 - 17:00 |
08:00 - 18:00 |
08:00 - 18:00 |
08:00 - 18:00 |
CLOSED |
08:00 - 20:00 |
|
Digital Service |
08:00 - 20:00 |
08:00 - 20:00 |
08:00 - 20:00 |
CLOSED |
CLOSED |
09:00 - 17:00 |
09:00 - 17:00 |
08:00 - 20:00 |
08:00 - 20:00 |
08:00 - 20:00 |
CLOSED |
08:00 - 20:00 |
Contact our friendly slaes or technical support teams for business & enterprise.
Connect with our knowledgeable sales team to explore tailored internet solutions for your business needs.
Speak with our technical support team for assistance with any technical issues you may be facing.
Visit the help centre 
Learn more about our network 
View our case studies 
Visit the blog 
Start a career at Zen
Talk to us about a specific product or issue.
Calls may be recorded for training and monitoring purposes. Find out more here.
To discuss your switching options, follow the sales enquiries link above.
Our sales and tech suppot departments are open on Bank Holidays. except Christmas and New Years Day.
Zen Internet
Sandbrook Park
Sandbrook Way
OL11 1RY
09:00 - 17:00
Mon - Fri
You might find the answer to your query on our YouTube channel: 'How to By Zen Internet'. Or on our helpful 'Guides & Info' page.
The following resources provide more information about our products so you can make the best choice for your business.
Visit our Contact Hub to find the information you need from the experts
Zen operates one of the largest independent data networks in the UK.
Our case studies show why we’re the only Which? recommended provider.
Looking for more information about Zen and our involvement in the community? Click here.
As your networking needs evolve, you need a flexible, efficient, cloud-first solution. SD-WAN from Zen and Cisco helps make complex networking simple.
Help safeguard your business with a range of cyber security services from Zen.
Combining the power of Amazon Web Services with our own expertise, benefit your business with the complete cloud solution.
We believe in making Zen a great place to work. Because happy staff provide award-winning service and go the extra mile for our customers every day.
